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Ken Hekman's Resumé Consulting Services | Request a Proposal
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Focus
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Global Health Strategist
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Skills
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Business planning, innovative problem-solving,
developing workable strategies, mentoring leaders, and creating
sustainable healthcare delivery systems
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Experience
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1990–present The Hekman Group,
Inc. Holland, MI
President
Founded and developed a national medical management
consulting firm
Grew from one client to more than 400 over
fifteen years.
Developed the Stellar Performance Model for
strategic planning.
Six out of ten of our strategic planning clients
profited by an average of 35% over two years by working
with us.
Expanded services to developing countries
including Honduras, Romania, Kenya, Tanzania, Kyrgyzstan,
and Thailand.
- The Hekman Group has established a national reputation
for original strategic thinking in the medical group
practice industry for over 15 years. I have been the
principal consultant with periodic support from subcontracted
consultants in specialized areas. In the past seven
years, about 10 to 20% of my time has been devoted to
developing medical services in developing countries.
In Romania, my strategic planning efforts produced a
sustainable multispecialty clinic that models integrity,
leading the Mayor of Pitesti to pay this high compliment:
“You are changing the way we do medicine and the
way we do business in this country.”
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1986–1990 Allegan Medical Clinic,
P.C. Allegan, MI
Administrator
Increased physician profitability by 50% in
two years.
Grew practice by 60% in four years.
Led sustained growth as the group’s
strategist from 1990 – 2001.
- I managed a staff of 50 and a $4 million budget, building
patient and staff loyalty while achieving dramatic increases
in profitability at a critical point in the organization’s
history. The group retained me as their consultant for
over a decade beyond my employment.
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1984–1985 Samarkand Retirement
Center Santa Barbara, CA
Assistant Administrator
Managed 180 employees through a period of
significant change.
Responsible for the management of a 59-bed
skilled nursing facility, plus four other campus-wide departments.
- My contribution of organizational insights ignited
changes that resulted in a stabilization of services
and reduction of turnover.
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1978–1984 Bethany Home Retirement
Center Ripon, CA
Administrator
Received nursing home industry’s highest
quality rating.
Reduced employee turnover by 50%.
Expanded profitability by 400%.
Developed strategic plan for sustained excellence.
- At the age of 25, I was one of the youngest licensed
nursing home administrators in California. By age 30,
I achieved a zero-deficiency survey on our annual state
and federal inspection. I developed my unique leadership
style at this organization, and found ways to ignite
the creativity and loyalty of my staff to achieve extraordinary
results.
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1975-1978 Health Systems Agency Grand
Rapids, MI
Health Planner
Developed analytical models for development
of community health services.
Assisted in certificate-of-need decisions.
- My first job out of college established my love for
the healthcare industry and for strategic planning.
I also learned the value of working within communities
to effect positive change.
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Education
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M.B.A., Marketing and International Business,
1991
- Grand Valley State University, Grand Rapids, MI
B.A., Sociology and Psychology, 1975
- Calvin College, Grand Rapids, MI
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Credentials
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- Fellow in the American College of Medical Practice
Executives
- Member of the Medical Group Management Association
since 1986
- Practice Partner with the Michigan State Medical Society
- Consultant to members of the American Academy of Family
Physicians
- Faculty for the Bayer Institute for Healthcare Communication
- Faculty for the Continuing Medical and Dental Education
conferences by the Christian Medical and Dental Association
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