Patient Surveys          Other Consulting Services | Request a Proposal
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Asking patients for feedback, is so easy to do and reaps enormous rewards in terms of building patient loyalty and improving your service, so why do only about 5% of medical practices regularly conduct patient satisfaction surveys? If you're looking for a simple tool, look no further. The Hekman Group offers a simple solution complete with:

• 100 patient satisfaction survey cards, using a format we developed through extensive research, experimentation and refinement.

• A box to receive the cards in your check-out area.

• A postage-paid return envelope to send the cards to us.>

• A report showing the results of your survey with comparisons over time, including recommendations for improvement.

The survey card focuses on issues that are of greatest importance to patients, presented in a simple, easy-to-complete format to assure a high response rate:  

And the reports include tables: 

This survey is available exclusively to clients of The Hekman Group under a strategic planning agreement. Eligible client may receive surveys every six months, and benefit from tracking their improvements over time. If you're an existing client and would like to get started with your FREE Patient Satisfaction Survey Package, email us or call 1-800-819-9015.

If you would like to learn more about becoming a strategic planning client of The Hekman Group, look here, or call for a personal consultation on the benefits to determine if our services are right for you.